FAQ

Simply browse our collections, select your size, add items to your cart, and proceed to secure checkout. Once your order is confirmed, you’ll receive an email with order details and tracking updates.

Orders are processed quickly to ensure fast delivery. If you need to make a change, contact us within 12 hours of placing your order. Once dispatched, modifications may not be possible.

No, you can checkout as a guest. However, creating an account lets you track orders faster, save addresses, and access exclusive offers.

We currently ship across Australia and are expanding to select international destinations. Shipping availability will be shown at checkout.

Standard Shipping (Australia): 3–6 business days Express Shipping: 1–3 business days Delivery times may vary during peak seasons or promotions.

Each product page includes a detailed size guide. We recommend measuring yourself and comparing with the guide for the best fit.

No worries! Eligible items can be returned or exchanged as per our returns policy.

We accept returns on eligible items within 7–14 days of delivery (conditions apply). Items must be unworn, unwashed, and with original tags.

We accept major debit/credit cards and trusted payment gateways. All payments are processed securely.

Our collections are designed by fashion experts with a focus on premium quality, modern silhouettes, and luxury finishes.

You can reach us via WhatsApp, email, or our contact form. Our support team responds promptly during business hours.

Yes! We work with creators who align with our brand vision. Visit our collaboration section or contact us to learn more.