At Fashion With Us (FWU), your privacy is treated with the same care as our couture. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or use our website, stores, or services.
1. Information We Collect
We may collect the following information:
a) Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)
b) Order & Usage Information
Purchase history
Design preferences
Size and customisation details
Website interactions and browsing behaviour
c) Store Partner Information
Store registration details
Referral activity
Earnings, credits, and wallet balances
2. How We Use Your Information
Your information is used to:
Process orders and deliver couture pieces
Provide custom fitting and personalisation
Manage store accounts and payouts
Improve user experience and platform performance
Send order updates, confirmations, and service communications
Share FWU updates, launches, and opportunities (you may opt out anytime)
3. Payment & Data Security
All payments are handled via secure, encrypted third-party payment gateways
FWU does not store full card or payment details
Access to sensitive data is strictly limited and monitored
4. Sharing of Information
We do not sell personal data.
Information may be shared only with:
Trusted logistics partners (for delivery)
Production and tailoring teams (only required order details)
Legal or regulatory authorities if required by law
All partners are bound by confidentiality obligations.
5. Cookies & Tracking
FWU uses cookies to:
Improve website performance
Understand browsing patterns
Personalise content and experience
You may disable cookies in your browser settings, though some features may be affected.
6. Your Rights
You have the right to:
Access or update your information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications
For requests, contact: support@fashionwidus.com
7. Policy Updates
FWU may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.